FREQUENTLY ASKED QUESTIONS

What are your minimum order requirements?



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Can I bring in my own goods to be printed/embroidered?



Unfortunately, we don't do customer own goods as they are tricky to replace if we make a mistake. All goods need to be purchased through us, from one of our many suppliers. 



How long does it take for my goods to be posted to me?



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How long after placing my order will my items to be ready to collect?



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My workplace requires me to get a uniform from you. How does this work?

If you are unsure about the options provided by your workplace or not sure what size you'll need, book in for a fitting and we'll help you out. However, if you know which garments and the sizes you're after, you can send through a written order to sales@valerietravers.com.au 



Should I choose to have my garments printed or embroidered?



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I need to order a uniform but don't know my size. What should I do?



Not sure what size to get? If you are looking for a University uniform (students or staff) or a wings academy playing uniform, pop in anytime to try on our size range. For all other customers, book in for a fitting via our "Make A Booking" section. 



What is your standard turn-around time?



Provided the supplier has the goods in stock, we have a standard turn-around time of 1-3 weeks. However, as every order is different, feel free to get in touch and ask about your personal estimated turn-around time. 



I'm a university student and need to try on a uniform. Do I need to book a fitting?



No, students from UniSA and Flinders University are welcome to come in-store anytime to try on their uniform.